Managed IT for Kansas City Dental Practices
HIPAA Compliant. Always monitored. Local Technicians. Same-day Service
Does Your Dental Practice Experience Any of These?
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Imaging workstations freeze or crash during patient appointments
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Dentrix, Eaglesoft or Open Dental runs slowly or goes offline
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You're not sure if your patient data backup actually works
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Staff can't access records remotely or from multiple operatories
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You've never had a formal HIPAA technical risk assessment
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You received a ransomware warning or suspicious email recently
What ITC Does for KC
Dental
Practices'
01
Daily Monitoring
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24/7 Network and workstation uptime monitoring via N-Able
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Adlumin SOC2-certified security operations center – threats detected and stopped before they reach patient records
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Daily server backup verification – we confirm your backup ran and is recoverable
03
HIPAA Technical Safeguards
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Access control audits – who can see what patient records
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Encrypted data transmission configuration
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Audit log setup and review
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Risk assessment documentation support for HIPAA compliance reviews
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Business Associate Agreement (BAA) provided as part of ITC's standard contract
02
Preventive Maintenance
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Monthly workstation patching and performance review for all operatory and front-desk computers
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Dental software compatibility – ITC coordinates with Dentrix/Eaglesoft vendors on updates
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Imaging system (X-ray, CBCT) network connectivity maintenance
04
Onsite Consulting
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Same-day KC technician dispatch for equipment failures
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New operatory setup, workstation imaging, network cabling
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Staff training on phishing recognition and secure password practices
